1. Introduction
PT Trakk Digital Indonesia ("Trakk", "we") is committed to protecting the privacy of our service users. This Privacy Policy explains how we collect, use, and protect your information when using the Trakk platform.
2. Information We Collect
We collect minimal information necessary to provide our services: - Account information: email address and name upon registration. - Link data: URLs you create and related configurations. - Aggregated analytics: click and QR scan data in aggregate form, without identifying individual visitors. We do NOT collect tracking cookies, device fingerprints, or personal data of your link visitors.
3. Use of Information
The information collected is used to: - Provide and maintain URL shortener and QR code services. - Display aggregated analytics to link owners. - Send service-related notifications. - Improve platform quality and security.
4. Data Storage and Security
Your data is stored on secure cloud infrastructure with encryption. We implement appropriate technical and organizational security measures to protect your information from unauthorized access, alteration, or deletion.
5. Regulatory Compliance
Trakk is designed in alignment with Indonesia's Personal Data Protection Law (UU PDP) and the European Union's General Data Protection Regulation (GDPR). We are committed to complying with the highest data protection standards.
6. User Rights
You have the right to: - Access your personal data that we store. - Request correction or deletion of data. - Withdraw consent for data processing. - File a complaint with the data protection authority.
7. Policy Changes
We may update this Privacy Policy from time to time. Significant changes will be communicated via email or notifications on the platform.
8. Contact Us
For privacy-related inquiries, contact us at [email protected] or through the contact form on our website.